Terms of Service

Welcome to PagePrinted Studio. These terms describe how you and we agree to work together when you use the studio to write, illustrate, and print a book. We have tried to write them the way we would explain them to you over coffee — short sentences, no Latin, no ten-line paragraphs starting with WHEREAS.

· I ·Who we are

PagePrinted Studio is operated by Klokk Nettablering, a Norwegian sole proprietorship (org-nr 821 466 962) registered at Bjørkhaugen 3, 6012 Ålesund, Norway. When these terms say we, us, or the workshop, that’s who we mean. When they say you, we mean the person reading them and using the studio — whether you are signed in or browsing anonymously.

· II ·Your account

You may use most of the studio without an account. If you create one, the email you sign in with is yours: we won’t sell it, we won’t share it, and we won’t pretend it belongs to a parent company in a different country. You can delete your account at any time from /account/delete, and we will erase the personal data tied to it within thirty days, except where Norwegian accounting law forces us to keep invoices for five years.

You are responsible for keeping your sign-in credentials secret. If someone else uses your account, that’s between you and them — but please tell us at [s…@p…] as soon as you notice, and we’ll lock it down.

· III ·Anonymous sessions

You can start a book without signing up. We give you a session cookie, you write a manuscript, you preview it. If you close the tab without checking out, that session lives for thirty days and then evaporates. If you check out, we ask for an email so we have somewhere to send the proof — and at that moment, the session becomes an account. Nothing is silently linked behind your back.

· IV ·What you make

The book you finish is yours. When you accept the AI Disclosure at checkout and the print order is fulfilled, the copyright in the final assembled work — the manuscript text you approved, the cover you chose, the front-matter you wrote — belongs to you. We don’t claim co-authorship. We don’t reserve a license to reprint your book in a marketing carousel. The workshop produced the ink and the press; the volume on the shelf is yours.

Two narrow exceptions, both common-sense: (1) we keep a permanent, non-exclusive license to retain the print-ready PDF for the purpose of fulfilling reprints you order, and (2) the underlying AI models (Anthropic’s Claude, OpenAI’s image models) have their own terms about training data — those are upstream and outside our control. See /legal/ai-disclosure for the full chain.

· V ·Payment & theme purchases

Payments are processed by Stripe. We never see your card number; we see a token that lets us charge it and a country code for tax purposes. Prices are shown including VAT where Norwegian or EU law requires it, and excluding VAT where it does not — we tell you which, at checkout, before you pay.

Some books use premium themes — typeset designs sold as digital downloads. Under the EU Digital Content Directive (Directive 2019/770) and consumer-law Article 16(m), digital content delivered immediately is eligible for an immediate-execution + waiver of withdrawal arrangement. When you purchase a premium theme, you explicitly tick a box that says “Start delivery now — I waive my 14-day right of withdrawal”. After that tick, the theme is yours and the purchase is final. We don’t bury this in fine print; the checkbox is right above the pay button, in the same body type you’re reading now.

· VI ·Refunds & withdrawal

Our refund policy is summarised on a dedicated page — /legal/refunds — and it forms part of these terms. Short version: store credit, self-service for small mistakes, manual review for anything larger, and no refund on theme purchases once you’ve waived withdrawal. Printed books fall under EU 14-day withdrawal until the moment the print provider commits the file to press; after press commit, withdrawal is no longer possible because the book is being physically made for you. We tell you exactly when press commit happens (you get an email).

· VII ·Good conduct

The workshop is not a place for hate speech, sexual content involving minors, instructions for making weapons, or for using the studio to produce material that infringes someone else’s copyright. We may suspend or terminate accounts that do any of the following:

• Generate or attempt to generate content that violates Norwegian criminal law (Straffeloven §§ 185, 311, 263, etc.) or applicable law where you reside.
• Use the studio to produce material that names or depicts an identifiable real person in a defamatory, sexual, or harassing context without their consent.
• Attempt to bypass our content classifier, prompt-injection-proof our prompts, or otherwise extract information about the underlying model that we have not chosen to disclose.
• Resell printed books or themes wholesale without a written agreement with us.
• Use the studio for automated mass-production of generated content at a rate that disrupts other customers (we draw the line at “more than ten books per hour from one account” — talk to us if you have a legitimate use-case at that scale).

· VIII ·AI content & indemnity

Every book made in the studio is AI-assisted — Claude writes, OpenAI’s image model illustrates, and you direct. The full disclosure is at /legal/ai-disclosure. Here is the part that matters legally: you are the author-of-record for the book you publish. You review every page before you approve print. You take responsibility for the final content.

In return, we offer a narrow indemnity: if a third party sues you because they claim the AI-generated text or image in your book infringes their copyright, and you used the studio’s default models without overriding the safety classifier, we will cover reasonable legal defence costs up to the amount you paid us in the prior twelve months. This is the same shape of indemnity that Anthropic and OpenAI offer us upstream; we pass it through. It does not cover claims that the content is defamatory, sexual, or otherwise something you directed the model to produce.

· IX ·Liability

We work hard to make the studio reliable, but software is software. We don’t promise zero downtime, zero typos in generated text, or zero printer mishaps at Lulu’s facility. Where the law allows us to cap liability — and Norwegian consumer law allows us to cap it for non-essential breaches — we cap our total liability to you, across all claims, at the greater of (a) what you paid us in the prior twelve months, or (b) 5,000 NOK. We do not cap liability for wilful misconduct, gross negligence, or anything else where Norwegian law forbids us from doing so.

· X ·Governing law

These terms are governed by Norwegian law. Disputes that cannot be resolved by talking to us first should be brought before Møre og Romsdal tingrett in Norway. EU consumers retain the right to bring claims in the courts of their own member state under Regulation (EU) 1215/2012 (Brussels Ia). The optional arbitration clause some companies put here — we don’t. If you want to sue us, you go to a real court and we show up.

· XI ·Changes to these terms

We change these terms occasionally. Each change creates a new version with a new sha256 fingerprint — you can see the current one in the badge at the top of this page, and in the footer. Material changes are announced by email to all account holders at least thirty days before they take effect, and the prior version stays archived at /legal/terms/v/{hash} for as long as the studio exists. If you keep using the studio after a change takes effect, you accept the new version. If you don’t, delete your account — no questions, no exit interview.